SAP Knowledge Base Article - Public

3398748 - Application Error Message "HTTP Code: 503 ( Service Unavailable )" in Web Service Message Monitoring - Interface: _-ITSAM_-SM_SEARCH 


You see web service messages with the error the message  "HTTP Code: 503 ( Service Unavailable )" . (Possibly several a day) 


Full Error message: 


Status: Application Error  

Message ID: ABC (Where "ABC" represents Message ID)

Error Text: HTTP Code: 503 ( Service Unavailable )  

Service Interface:   _-ITSAM_-SM_SEARCH 

Service Interface Namespace      



SAP Business ByDesign

Reproducing the Issue

  1. Application & User Management
  2. Web Service Message Monitoring

Result: You see web service messages with the error described above.


The application interface mentioned (ITSAM_-SM_SEARCH) is used for the Solution Search functionality.

The errors that are shown are still related to an old configuration which results in these kind of entries in Message Monitoring. 


These error messages can be ignored as they do not cause any impact in the customers' system. Also, the Solution Search functionality still should return results as expected.


HTTP Code: 503 ( Service Unavailable ) , _-ITSAM_-SM_SEARCH, Web Service Error, Application Error, Outbound Message Failing, Outgoing , KBA , AP-LM-AM-PCE , Process Communication Errors , AP-RC-CEC-B2B , ByD On-Demand Cloud-Process Integration B2B , Known Error


SAP Business ByDesign all versions