Symptom
Previously, the purchase order approval only goes to approver A. However, due to absence of approver A, the approval task is reassigned to approver B. Then you find second approval is triggered for this purchase order and goes to approver A again. You want to know why this happens.
Environment
SAP Business ByDesign
Cause
The purchase order meets the condition of two approval steps in the system.
Previously, only one approval is triggered because skip reapproval is checked in approval steps and both approval are supposed to go to approver A.
However when you reassign one of the approval task to approver B, system will trigger the second approval and assign to approver A.
Resolution
This is expected behavior.
Keywords
Purchase order, Approval process not correct, Reassign, Second approval , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To