SAP Knowledge Base Article - Public

3399021 - Purchase order second approval is triggered after the reassignment of approval task

Symptom

Previously, the purchase order approval only goes to approver A. However, due to absence of approver A, the approval task is reassigned to approver B. Then you find second approval is triggered for this purchase order and goes to approver A again. You want to know why this happens.

Environment

SAP Business ByDesign

Cause

The purchase order meets the condition of two approval steps in the system.

Previously, only one approval is triggered because skip reapproval is checked in approval steps and both approval are supposed to go to approver A.

However when you reassign one of the approval task to approver B, system will trigger the second approval and assign to approver A.

Resolution

This is expected behavior.

Keywords

Purchase order, Approval process not correct, Reassign, Second approval , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To

Product

SAP Business ByDesign all versions