Symptom
Configuration has been done to generate a Dynamic Break (e.g. 30 minutes) when the recorded hours reach a certain amount (e.g. 5 hours). It is expected that a 30-minute dynamic break should only be generated if the absence hours reach a minimum of 5 hours.
- Requesting a partial absence with less than 5 hours, the system is still deducting 30 minutes.
- A 30-minute break is manually recorded and then a partial absence is requested, a duplicate dynamic break is deducted again from the requested absence amount.
Environment
- SAP SuccessFactors Employee Central - Time Sheet
- SAP SuccessFactors Time Tracking
Cause
Currently this is the expected system behavior.
While recording an absence, the system does not consider recorded attendances on the same day. Hence, the system does not know that no dynamic breaks are required.
To gather the correct amount of hours for absences, the Scheduled Dynamic Break are generated as if the full work schedule is worked. If a partial absence overlaps with the Scheduled Dynamic Break, the absence gets breaks deducted although no other record exist.
Resolution
It is possible to generate the correct time valuation result for recorded absence, but the deduction quantity for the partial absence cannot be modified as of current release.
Please vote for the enhancement request linked below to improve the functionality of our products. All enhancement requests are reviewed by our Product Management team and, if successful, are developed and implemented in a future product release.
https://influence.sap.com/sap/ino/#/idea/301519
See Also
- Help Documentation: Setting Up Dynamic Breaks
- KBA 2763259 - Dynamic Break Handling: Minimum Break Deduction on Absences
- KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
Keywords
partial day absence, dynamic break deduction, minimum hours, partial absence, half day absence, duplicate break, scheduled dynamic break, generated break, wrong absence amount, incorrect absence , KBA , LOD-SF-EC-TMS-OBJ , Object Configuration - TRP, TP, WS, TT, TRM , LOD-SF-TTR-TMS , Time Sheet , Product Enhancement