SAP Knowledge Base Article - Public

3399147 - Unable to post job exernally with missing mapping validation errors - Recruiting Management

Symptom

When attempting to post a job externally, the posting fails with the error "Failed to post the job on the external career site. The External Job Title, External Job Description, City, State, Country/Region and Postal/Zip Code Recruiting Marketing Fields are not mapped for the xxxx job requisition template fields in the Setup Recruiting Marketing Job Field Mapping page. Contact your administrator."

The message refers to missing Recruiting Marketing field mapping but RMK is in fact not implemented.

Environment

  • SAP SuccessFactors Recruiting Marketing (RMK)
  • SAP SuccessFactors Recruiting Management (RCM)

Reproducing the Issue

  1. Go to Recruiting
  2. Go to Job req
  3. Go to job posting page
  4. Set posting date on external posting and click on "post job"
  5. The "failed to post" message appears

Cause

This is a misconfiguration. The provisioning switch "Enable Recruiting Marketing" is set to on under Company Settings even though no other implementation settings have been configured.

Because this setting enables the RMK Field Mapping feature in admin center, this also triggers the Validations to Prevent Job Posting Failures.

Resolution

When RMK is not implemented, the  Enable Recruiting Marketing switch must be off. 

This will ensure the posting validations to RMK are not triggered.

Keywords

Enable Recruiting marketing, Validations to Prevent Job Posting Failures, Recruiting marketing, failed to post, RCM-119033, rmk , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions