SAP Knowledge Base Article - Public

3399162 - Position details show Red X and value comes at bottom of field when viewed from hire, rehire and manage pending hire > position field > Org chart

Symptom

Position details show Red X and value comes at bottom of field when viewed from Hire, Rehire and Manage Pending Hire pages

Environment

SAP SuccessFactors Employee Central: Hire Rehire wizard

Reproducing the Issue

  1. Go to Add New Hire / Manage Pending Hire
  2. Fill fields for a user until you reach Position field in jobInfo section
  3. Once position ID is filled, we can see Org Chart option on right of Position field
  4. When org chart is clicked, it opens up Position Org Chart > click Position > Show details
  5. The field values show in red here but values exists in the object:

PS: There is no issue if we check Position details via Company Info > Position Org Chart tool

Resolution

  • The issue will be fixed via patch PTCH-42478 (b2311p5) scheduled on 20th Nov for Preview and 23rd Nov for Production environments.
  • Note: It would not have any adverse impact on business as its showing values at the bottom of fields to make a known decision for hiring, hence rather a UI issue.

Keywords

KI2311, b2311, Red X, Position values, position org chart, position data, values shown at bottom, values in red, values blank, new hire, INC6536514, WEF-131896, PTCH-42478 , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-INT-UI , MPH UI & Column Config Tool , Bug Filed

Product

SAP SuccessFactors Employee Central 2311