Symptom
Terminated Employees are not showing in People Profile search on selecting 'Include Inactive Users in search'
Environment
SAP SuccessFactors Employee Central - Job Information
Reproducing the Issue
- Go to My Employee profile.
- Click on drop down -> check the box ‘Include inactive users in search’ -> search for an inactive use.
- No data is found
Resolution
- Product Engineering is investigating a solution.
- Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
Workaround
- Enable "Show inactive user in people search" in company system and logo settings and search inactive employees in global header search.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2311, Include inactive users in search, 2H 2023, b2311, terminated user, people profile, search, INC6485171
Product
SAP SuccessFactors Employee Central 2311