SAP Knowledge Base Article - Public

3399278 - Terminated Employees are not showing in People Profile search on selecting 'Include Inactive Users in search' - 2H 2023

Symptom

Terminated Employees are not showing in People Profile search on selecting 'Include Inactive Users in search'

Environment

SAP SuccessFactors Employee Central - Job Information

Reproducing the Issue

  1. Go to My Employee profile.
  2. Click on drop down -> check the box ‘Include inactive users in search’ -> search for an inactive use.
  3. No data is found

Resolution

  • Product Engineering is investigating a solution.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

  • Enable "Show inactive user in people search" in company system and logo settings and search inactive employees in global header search.

See Also

Keywords

KI2311, Include inactive users in search, 2H 2023, b2311, terminated user, people profile, search, INC6485171
, KBA , LOD-SF-EC-JOB , Job Information , Bug Filed

Product

SAP SuccessFactors Employee Central 2311