Symptom
Error to import data via Data Import tool:
{Entity Name}: Invalid boolean value in field {field name} in row {number}, externalId {X} The expected date format is true/false.
Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Reproducing the Issue
- Click on the profile button.
- Select Settings.
- Go to All settings.
- Open Monitoring (Data Import and Export) screen.
- Click on the import button.
- Fill the details and click on import.
- Error: {Entity Name}: Invalid boolean value in field {field name} in row {number}, externalId {X} The expected date format is true/false.
- Note: This error can occur with any entity which has boolean fields.
Cause
Invalid data for boolean field.
Resolution
Please use the following formats for boolean fields:
- true
- True
- TRUE
- false
- False
- FALSE
See Also
Help Documentation: Prepare Data
Keywords
Import, Boolean, True, False, CSV, Excel , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0