SAP Knowledge Base Article - Public

3399376 - Error “Invalid Boolean Value” When Importing Data

Symptom

Error to import data via Data Import tool:

{Entity Name}: Invalid boolean value in field {field name} in row {number}, externalId {X} The expected date format is true/false.

Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Reproducing the Issue

  1. Click on the profile button.
  2. Select Settings.
  3. Go to All settings.
  4. Open Monitoring (Data Import and Export) screen.
  5. Click on the import button.
  6. Fill the details and click on import.
  7. Error: {Entity Name}: Invalid boolean value in field {field name} in row {number}, externalId {X} The expected date format is true/false.
  8. Note: This error can occur with any entity which has boolean fields.

Cause

Invalid data for boolean field.

Resolution

Please use the following formats for boolean fields:

  • true
  • True
  • TRUE
  • false
  • False
  • FALSE

See Also

Help Documentation: Prepare Data

Keywords

Import, Boolean, True, False, CSV, Excel , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , How To

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0