SAP Knowledge Base Article - Public

3399454 - "Manage my Data" Quick Action card does not display content

Symptom

When user clicks on the Employee Central Manage my Data quick action, it shows blank. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to home page 
  2. Click on Manage my data
  3. No content/ Showing blank

Cause

RBP Pre requisites isn't setup yet or not properly setup.

Resolution

 

To use the Manage My Data tile, it is necessary to set up some Employee Central quick actions templates. Each template configured has a permission to be granted under User Permissions > Employee Central Quick Actions. 

Once those templates are configured, and the permissions are granted, the Manage My Data tile will display the quick actions. 

NOTE: There isn't a specific permission to control the card display. Once enabled from Manage Home Page, the card will appear to all the users. So, if the permissions for the templates are not granted, the card will appear blank. 

See Also

Keywords

Manage my data, my team, Employee central, quick action, card, tile, manage data, quick card, sf , KBA , LOD-SF-PLT-QA , Quick Actions , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HXM Core 2311