3399525 - Hierarchy is changed to active after changes a variable value although the hierarchy is deactivated already in SAC

Hierarchy is changed to active after changes a variable value although the hierarchy is deactivated already in SAC.

SAP Analytics Cloud (SAC) 2023.16.14

• Open a story and select the table/chart.
• On Designer > Builder page.
• Select "Flat Presentation" for a dimension.
• The Hierarchy is deactivated correctly in table/chart.
• Click on story variables and click Set.
• The Hierarchy is active now and the table/chart will be changed to previous format when the table is refreshed.

This issue is currently under investigation by development.

This issue is currently under investigation by development.

See Also

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
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• SAP Analytics Cloud Get More Help and SAP Support
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