SAP Knowledge Base Article - Public

3399789 - Mail Server Discard Rules based on email recipient email address

Symptom

Please note the following discard rules for recipient email addresses (these are presented in regex expressions):

  • noreply@successfactors.eu REJECT
  • system@successfactors.eu REJECT
  • SystemMessage@successfactors.com REJECT
  • SystemMessage@successfactors.eu REJECT
  • dummy@successfactors.com REJECT
  • /^noreply@successfactors\.com$/ discard
  • /^noreply@successfactors\.eu$/ discard
  • /^system@successfactors\.com$/ discard
  • /^system@successfactors\.eu$/ discard
  • /^SystemMessage@successfactors\.com$/ discard
  • /^SystemMessage@successfactors\.eu$/ discard
  • /^sfadmin@successfactors\.com$/ discard
  • /^sfadmin@successfactors\.eu$/ discard
  • /^dummy@.*$/ discard
  • /^John\.Smith@company\.com$/ discard
  • /^.*@example\.com$/ discard
  • /^.*@sf\.sf$/ discard
  • /^.*@sf\.com$/ discard
  • /^.*@donotreplysap\.com$/ discard
  • /^.*@test\.com$/ discard
  • /^.*@.*\.test\.com$/ discard
  • /^x{1,}@.*$/ discard
  • /^.*@bestrun.com$/ discard
  • /^.*@dummy.com$/ discard

Example: If an email is sent with dummy@successfactors.com the email will not be sent along with all other recipients not receiving the email either.

Environment

SAP SuccessFactors HXM Suite

Resolution

For testing purposes please refrain from using emails containing the words in the description.

Please use realistic email addresses for testing along with real email domains that would accept an email. 

See Also

2087468 - Emails Blocked or Not Delivered Due to Spam Filters, Spoofing, Bombing (mass mail), IP Address Allowlists

Keywords

security, spam, exchange, smtp, firewall, fire wall, DNS, domain, single, sender, recipient, bounced, block, fail, postfix, discard , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors HCM Core all versions