SAP Knowledge Base Article - Preview

3399815 - Error during placeholder resolving. Null reference was returned from mapping api for resolved values preventing Custom data collection step to trigger - Onboarding

Symptom

Additional collection step/Custom data collection is not triggered and the following error in the Business Process Engine tile: "Error during placeholder resolving. Null reference was returned from mapping api for resolved values".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

onb, obx, mapping, forms, onb2mapping, custom, forms, template, pfs , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

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