3399931 - Product Hierarchy Replication in Sales Cloud V2

You are seeking for the capability to replicate Product Hierarchy from S4H to Sales Cloud version 2, since in the SAP Sales Cloud and Service Cloud version 1, you still can choose to replicate as Material group (MARA-MATKL) or Product hierarchy (MARA-PRDHA) to group the materials.

Sales Cloud Version 2

S4Hana

You are using product hierarchy and would like to replicate that info into Sales Cloud version 2 from S4Hana.

It seems currently not possible to replicate Product hierarchy (MARA-PRDHA) in SAP Sales Cloud and Service Cloud version 2 (CNS). Only Material Group.

We support only material group for the time being in SAP Sales Cloud and Service Cloud Version 2.

This feature is planned for future new releases of the product, most likely over Q3 2025.

For Material Group, You can use the outbound implementation 993_MATGRP (Replicate Material Groups) to your respective replication model. 

reference: Data Replication Framework Configuration | SAP Help Portal 

Alternative thru Data Import: https://help.sap.com/docs/CX_NG_SALES/348d3cace0eb4146a4af6e018cbbb88c/966e7038f68948a29f9ca75438f741ea-157.html

product hierarchy;material group;cns;version 2; sales cloud version2; integration , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Product Enhancement