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SAP Knowledge Base Article - PreviewSymptom
Emails from Unknown Senders going to Unassociated Emails instead of creating a Ticket for a B2B channel even though the channel has a Default Account.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2311
Keywords
Email, Channel, Unassociated, Default Account , KBA , LOD-CRM-SRP , Service Request Processing , How To
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