SAP Knowledge Base Article - Public

3400071 - Unable to save an event in Event Subscription Management

Symptom

As part of the 2H 2022 release, the SEB External Event tab in Event Notification Subscription has been deprecated. You're trying to move all the events to Event Subscription Management.

You're trying to update end point URL of an event. When you hit save button, its not getting saved. Screen is still in edit mode only.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite
    • SAP SuccessFactors Event Subscription Management

    Reproducing the Issue

    1. Goto Admin center 
    2. Search Event Subscription Management
    3. Click on "Add" button.
    4. Fill all the details as shown below:
       
    5. After clicking on "Save", it's not getting saved. It's still in the same page.

    Cause

    There are many reasons for this behavior.

    1. Wrong Endpoint Url
    2. Security Center does not support non-ascii characters in the password field.

    If you see above image, Endpoint url is starting from "http" not "https" (secured http protocol).

    Resolution

    Only secured http urls are supported in Event Subscription Management. Please use https rather than http web servers.

    On above scenario, you just need to change to https from http. And it will save successfully.

    See Also

    Adding and Managing Event Subscriptions | SAP Help Portal

    3338885 - Event Subscription Management: Troubleshooting and FAQ - SAP for Me

    Keywords

    SEB External Event, SEB, Event Subscription Management, Event Notification Subscription, 2H 2022, KEA, Known Error, known issue, KBA, Integration Center from ISC Events, Integrations, Integration Center Job, unable to save, save, security center. , KBA , LOD-SF-INT-INC-ISE , Integration Center from ISC Events , Problem

    Product

    SAP SuccessFactors HXM Suite 2311

    Attachments

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