3400099 - Payment Information record not created on hiring user through Add New Employee after 2H2023 Release - CS2H2023

Payment Information record not created on creating new employee through Add New Employee after 2H2023 Release. The issue do not occur when centralized service is disabled.

Centralized Service switch: "Enable Centralized Services to Add New Employee, Add New Employee for Fixed Term, and Rehire Inactive Employee".

SAP SuccessFactors Employee Central: Add New Employee

1. Go to Add New Employee.
2. Fill all the required details.
3. Fill the Payment Information data.
4. Click Save.
5. Result: No Payment Information data is created on user profile as well as in Manage Data.

• Our engineering team is currently working on a fix for this issue.
• This KBA will be updated once there are further details on the fix.
• Workaround: Disable "Enable Centralized Services to Add New Employee, Add New Employee for Fixed Term, and Rehire Inactive Employee" from Company System and Logo Settings. Please don't forget to re-enable the Centralized Services switches after the issue is fixed so that you can continue to enjoy the benefits of Centralized Services 

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