Symptom
Form template preview is not showing the update data.
Environment
SAP Business ByDesign
Reproducing the Issue
Example: User has update new company name in form template but old company name is displayed in output PDF.
- Go to Purchase Requests and Orders work center
- Go to Purchase Orders view
- Search for the purchase order status
- Click on Edit
- Navigate to Output history
- Click and open Form
User can see old company name is displayed in output PDF.
Cause
User might be using custom Form Template
Resolution
If user is using Custom form template please ask your form designer to make the needed changes in your form template as SAP Product Support do not make changes on custom forms.
If Issue is in SAP standard Form template then customer can raise incident to SAP Product Support.
Keywords
Custom form template ,old data is displayed in output PDF, Form Designer , KBA , AP-RC-FF , Forms Flexibility , Problem