SAP Knowledge Base Article - Public

3400157 - Not able to find the released delivery documents via invoice entry view

Symptom

Inbound deliveries, or outbound deliveries as a follow-up of a return to supplier document have already been created and released. However, when trying to invoice, it is not possible to find the delivery document via Invoice Entry view - 'All Deliveries To Be Invoiced' list.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoice Entry view.
  3. Filter the list: All Deliveries To Be Invoiced, and enter the affected delivery ID.
  4. There is no result returned.

Cause

The delivery and invoice for the purchase order item have already been manually finished.

Resolution

It is still possible to create new invoice by filter the list 'All Orders To Be Invoiced' and enter the reference purchase order ID to create new invoice. Please then edit the invoice item details based on your own business requirement.

If the manually finish is done by mistakenly, please go back to the reference purchase order and select the affected item, click on resume -> delivery/invoice, then it would be possible to find the delivery document from list 'All Deliveries To Be Invoiced' as expected.

Keywords

Invoice Entry, All Deliveries To Be Invoiced, Supplier Invoice, Manually Finish , KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions