SAP Knowledge Base Article - Public

3400187 - Fulfilled Quantity and Open Quantity For a Product is Zero, But There is Still an Inspection Document Created For It Automatically.

Symptom

For a warehouse order, product ABC (ABC represents product ID) has both open quantity and fulfilled quantity as zero. However, there is an inspection document created for this product automatically.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Inbound Logistics.
  2. Access view Monitoring - By Warehouse Order.
  3. Search warehouse order XYZ (XYZ represents warehouse order ID), click Edit.
  4. Select tab Operations, open quantity and fulfilled quantity for product ABC is zero.
  5. Select tab Document Flow, open following inspection document, product ID is ABC.

Cause

Once inbound delivery notification created which involves product ABC, then no matter whether ABC is confirmed with any quantity or not during post goods receipt, as long as corresponding inspection plan exists, system will always create an inspection document for product ABC.

Resolution

System standard behavior.

Keywords

Inspection, Open Quantity, Fulfilled Quantity, Zero, Post Goods Receipt, Warehouse Order , KBA , SRD-PLM-QA , Quality Assurance , Problem

Product

SAP Business ByDesign all versions