SAP Knowledge Base Article - Public

3400233 - Got error "Reloading due to memory constraints" when open a story in SAP Analytics Cloud (SAC) Mobile

Symptom

Following error happens randomly while open a story via SAP Analytics APP using iPhone 13 and iPhone 14:

  • "Reloading due to memory constraints".

Environment

  • SAC Mobile: 2.153.0

Reproducing the Issue

  1. Login to SAC URL  in SAC Mobile.
  2. Open the story which has issue. 
  3. Notice that error happens and the report is not showing: "Reloading due to memory constraints".

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

Keywords

KBA , LOD-ANA-MOB-IOS , SAC Mobile IOS specific , Problem

Product

SAP Analytics Cloud all versions