SAP Knowledge Base Article - Public

3400505 - Document Upload in 'Find Maintenance Order' app not possible - SAP S/4HANA Cloud Public Edition

Symptom

  • Document Upload in 'Find Maintenance Order' app not possible
  • Drag and Drop of Files in 'Find Maintenance Order' does not work
  • Button "Upload" not available in 'Find Maintenance Order' app

Environment

SAP S/4HANA Cloud Public Edition 

Reproducing the Issue

  1. Access app Find Maintenance Order (F2175)
  2. Press Go
  3. Select a Maintenance Order
  4. Navigate to Original Files tab
  5. Drag and Drop of Files does not work or Button "Upload" not available

Cause

The UI for app Find Maintenance Order (F2175) is a display only which does not support upload of documents. You can only display assigned documents there.

If it is necessary to attach documents to a Maintenance Order, it is suggested to use the Edit button and Navigate to Document tab and Press button 'Add Attachment' to upload documents.

As an alternative, it is suggested to assign business catalog "Document Management - Document Handling" (SAP_PLM_BC_DIR_EXTD_PC ) to a users and use app "Manage Documents" to create a new attachment.

Afterwards go to app "Find Maintenance Order". In the worklist click on the ID of the Maintenance Order  to which want to assign attachment and select "Edit". On tab "Documents" add a new line and select the attachment which have created before to assign it to the Maintenance Order

Resolution

System Works as Designed.

Keywords

'No entries found', 'Drop files to upload, or use the "Upload" button.' , F2175 , SAP_PLM_BC_DIR_EXTD_PC , "Manage Documents", Find Maintenance Order , KBA , PM-WOC-MO-2CL , Maintenance Orders (Public Cloud) , CA-DMS , Document management , PM-WOC-MO , Maintenance Orders , How To

Product

SAP S/4HANA Cloud Public Edition all versions