SAP Knowledge Base Article - Preview

3400524 - Process Insights shows that Source system is not synced in Admin -> Data Collection settings

Symptom

  • Customer connected ERP System to Process Insights.
  • LMS ID was retrieved
  • system was registered successfully in the PINS tenant
  • Background user shows no authorization issues in SU53
  • standard entitlement, not RISE/Partner.

    However, no data was collected. Process Insights shows that Source system is not synced in Admin -> Data Collection settings.

Looking at the background jobs using Tx: SM37 no entries for the following jobs are present:

  • CRBPA:AUTODISCOVERY
  • CRBPA:DC_CONTROLLER


Read more...

Product

SAP Signavio Process Insights 1.0

Keywords

Process Insights data collection background jobs , KBA , BPI-PI , SAP Signavio Process Insights , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.