3400578 - Error Message "Solve Configuration issue in code list mapping for field FormOfAddressCode" when Replicating Employee and Business Partner to C4C

Symptom

Error message "Solve Configuration issue in code list mapping for field FormOfAddressCode" in C4C after replicating Employee and Business Partner to C4C.

Environment

SAP Cloud for Customer

Reproducing the Issue

1. Go to the Administrator work center.
2. Go to the General Setting work center view.
3. Open the Web Service Message Monitoring under System Administration.
4. Select query Erroneous.
5. Search for message ID with error "Solve Configuration issue in code list mapping for field FormOfAddressCode".

Cause

A value "ABC" (where ABC means an external value) is passing for the field FormOfAddressCode, however, while checking the for Code List Mapping for Integration with External Applications and Solutions fine-tuning activity in C4C, there is no value mapped to external code "ABC".

Resolution

To resolve the issue, you need to maintain the mapping in the Code List Mapping for Integration with External Applications and Solutions fine-tuning activity in C4C as following:

1. Go to the Business Configuration work center.

2. Go to the Overview work center view.

3. Search and open Code List Mapping for Integration with External Applications and Solutions fine-tuning activity.

4. Search for Local Data Type FormOfAddressCode

5. Maintain the external code ABC mapped to an internal C4C Local Code.

After that, please restart the message which shall be processed properly.

Keywords

Code List Mapping, C4C, FormOfAddressCode, Integration, Employee, Business Partner, BuPa, Replication , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer core applications all versions