SAP Knowledge Base Article - Preview

3400843 - "You can't share with user "USERNAME", because this user doesn't exist." error while changing a Scenario in the SAP IBP, add-in for Microsoft Excel

Symptom

During changing (promoting, resetting, etc.) a Scenario, the following error pops up in the IBP Excel add-in:

"You can’t share with user "USERNAME", because this user doesn't exist."
"Report error ID ... to the system administrator"



Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Supply Chain Management (SCM)
  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)

Product

SAP Integrated Business Planning for Supply Chain all versions

Keywords

scenario, promotion, share, user, exist, error , KBA , SCM-IBP-XLS-SRV , Backend Services , SCM-IBP-XLS , Excel Client , Problem

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