Symptom
During changing (promoting, resetting, etc.) a Scenario, the following error pops up in the IBP Excel add-in:
"You can’t share with user "USERNAME", because this user doesn't exist."
"Report error ID ... to the system administrator"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Supply Chain Management (SCM)
- SAP Sales and Operations Planning (SCM-SOP)
- SAP Integrated Business Planning (SCM-IBP)
Product
SAP Integrated Business Planning all versions
Keywords
scenario, promotion, share, user, exist, error , KBA , SCM-IBP-XLS-SRV , Backend Services , SCM-IBP-XLS , Excel Client , Problem
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