SAP Knowledge Base Article - Public

3400887 - DRTM - Master Data Purge - Missing Notes in the Preview Report

Symptom

When running a Soft Purge for inactive users the Preview Purge Report does not show any notes for RCM failures while the Completed Purge Report does. 

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Create a new soft purge to purge inactive users
  2. Run the purge
  3. The completed purge report shows an RCM exception in the notes pointing out the failure of the purge but there are no such notes in the preview purge report

Resolution

The missing notes for RCM failures in the Preview Purge Report is a current product limitation and there is already an internal enhancement request to address this.

Please reach out to your CSM and provide this reference number RCM-70856 so that the CSM can keep you updated on this internal enhancement request.

Keywords

KBA , LOD-SF-RCM-SYS , System Performance, Usability, Errors, Security , Problem

Product

SAP SuccessFactors Recruiting all versions