Symptom
The following behavior occurs in SAP Analytics Cloud (SAC):
- When filtering on optimized (ODE) Stories and DAC is set up in a way that end users has access to one of the filter members only, the filter is always showing "All" and it is not possible to change it to get one single value visible. There is no "All" option exist that can be deselected, but the filter is set to "All".
- As the end user has no access to "All", only to a specific member Multi actions and Data Actions are failing.
- The same is working fine with classic Stories, as there is a separate "All" option that can be deselected, so the filter shows the one single value the user has access to.
Environment
- SAP Analytics Cloud 2023.21.6
- Optimized Stories
Reproducing the Issue
- Logon to SAC.
- Open a Classic Story with a user that has access to one single dimension value for a particular Story filter.
- Notice that the Story Filter for the dimension shows "All".
- After clicking the filter 2 values are selectable "All" and the dimension member the user has access to.
- It is possible to deselect "All" and select the dimension member the user has access to, so the Filter is clanging to this member.
- Multi actions and Data Actions can be executed when the filter is in this state.
- Open the Classic Story with a user that has access to one single dimension value for a particular Story filter.
- Notice that the Story Filter for the dimension shows "All".
- Once you click the filter you can see only one dimension member the user has access to.
- Even when deselecting and selecting this dimension member the filter is NOT changing to this member and still shows "All".
- Multi actions and Data Actions CANNOT be executed when the filter is in this state as the end user has no access to all members.
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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