Symptom
When attempting to turn on Enable intelligent recommendations based on machine learning in Opportunity Marketplace, receive an error:
Failed to save your changes. Please try again later. If the issue persists, please contact Product Support. Enable Failed.
Environment
- SAP SuccessFactors Opportunity Marketplace
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Log in to system
- Navigate to Admin Center > Manage Intelligent Recommendations
- Locate Enable intelligent recommendations based on machine learning in Opportunity Marketplace and change button to ON
- Receive error
Cause
Employee Central Integration Service has not been enabled on the data center
Resolution
Employee Central Integration Service is being rolled out to customers in phases, and Enable intelligent recommendations based on machine learning in Opportunity Marketplace cannot be enabled until this rollout has been completed. The dates for the rollout to each data center are below:
Data Center | November 9, 2023 | December 9, 2023 |
DC22 | X | |
DC23 | X | |
DC30 | X | |
DC33 | X | |
DC41 | X | |
DC47 | X | |
DC50 | X | |
DC52 | X | |
DC55 | X | |
DC57 | X | |
DC60 | X | |
DC62 | X | |
DC66 | X | |
DC68 | X | |
DC70 | X | |
DC74 | X |
See Also
Keywords
Success factors, SF, SFSF, OMP, recommend, recommendation, EC, assign, can't enable, cannot enabled, failure, failing, data centers, rolled out, rolling out, staggered, KI2311, OMP-3300 , KBA , LOD-SF-OMP-ADM , Admin Tools, Permissions, Settings , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , Known Error