SAP Knowledge Base Article - Public

3401013 - The Value of the Field is getting cleared in Quick Create

Symptom

For some fields, you notice that the value of the field is cleared when the entry is created in Quick Create.

Environment

SAP Cloud for Customer

Reproducing the Issue

Example scenario:

  1. For example open Sales Quote Quick Create or Opportunity Quick Create.
  2. In the 'Owner' field type the owners first name and select an option from the type ahead dropdown.
  3. Delete the value again from the 'Owner' field, so that it is empty, but DO NOT PRESS ENTER (hence no roundtrip).
  4. In the 'Owner' field, type the first name again and select again the full name from the type ahead dropdown.
  5. Then the option shows very shortly in the 'Owner' field, but after 1 sec the 'Owner' field is cleared and remains empty.

Cause

It is a general issue with the type ahead feature in UIF. The ‘Value’ parameter of the Owner field is bound to Root/OwnerPartyUUID, so in case you don’t press enter, this bounded path will not get updated. Hence, for this type of data binding pressing enter key is required while changing the value of this field.

Resolution

Make sure you are pressing the enter key while changing the value of the field.

This is the systems standard behaviour.

If you wish to request this functionality for the possible delivery in future releases, you can directly get in contact with the decision makers in SAP Product Management and request this functionality via https://influence.sap.com/SAPCloudforCustomer

Keywords

value cleared, value empty, quick create , KBA , AP-RC-UIF-RT , UI Framework Runtime , Problem

Product

SAP Cloud for Customer core applications 2308