3401114 - To-Do Business Process not loading with existing errors - Onboarding

• The To-Do Business Process Tile refuses to load even with pending errors.
• My To‑Do Business Process tile won’t load, showing errors tied to a missing BPE task ID and blocking my onboarding work.
• The tile fails to load or keeps spinning because there are unresolved/on‑going errors in onboarding tasks.
• Even when the tile appears, it doesn’t display pending errors correctly—or it disappears when we exceed the BPE error limit.
• I can’t see Business Process tasks in the To‑Do panel even though I have all the required permissions.

SAP SuccessFactors Onboarding

1. Proxy as BPE user
2. Click To-Do > Business Process
3. The Tile refuses to load.

• Original BPE Service User has been purged

• If a BPE Service User was previously purge, it will result in stale entries. 
• Stale entries can be remove from the Check Tool, however, this will only delete 1 entry at a time.
• For Mass deletion, you can reach out to SAP Support.
• Kindly update the BPE Service User under "Update Process Flows for Onboarding and Offboarding", once updated, the tile will load successfully without any error for any new error task.

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