SAP Knowledge Base Article - Public

3401115 - Popup Stuck After Entering Fullscreen View in SAP Analytics Cloud (SAC)

Symptom

  • Unable to close popup window.
  • Popup automatically opens and is un-closable after user enters fullscreen mode in Optimized Design Story.

Environment

  • SAP Analytics Cloud 2023.21

Reproducing the Issue

  1. Create an Optimized Design Story with a Popup.
  2. Open the Popup.
  3. Close the Popup.
  4. Enter Fullscreen mode.
  5. Notice the Popup has automatically opened and can not be closed.

Cause

  • This issue is under investigation by development.

Resolution

  • This issue is under investigation by development.

See Also

Keywords

Popup, closed, bug, automatically, analytic application , KBA , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-TAB , Table , Problem

Product

SAP Analytics Cloud 1.0