SAP Knowledge Base Article - Public

3401221 - Error "<TITLE>307 TEMPORARY REDIRECT</TITLE>" During C4C Request

Symptom

Transmitting messages from C4C, error notifications signal possible errors in the CPI system. Initializing the CPI system using these C4C messages results in encountering an error code "<TITLE>307 TEMPORARY REDIRECT</TITLE>" in the CPI system.

Environment

  • SAP Cloud for Customer
  • SAP Cloud Integration

Reproducing the Issue

  1. Access the pertinent work center.
  2. Perform the actions to send out messages.
  3. An error indicated on the banner proposes a probable issue in the CPI.
  4. Launch the CPI using the URL displayed on the banner.
  5. Find the error '<TITLE> 307 TEMPORARY REDIRECT' in the CPI system

Cause

The messages transmitted from the C4C are processed within the CPI. However, for security purposes, the CPI is not designed to handle HTTP Redirects automatically.

Resolution

Utilize the URL that does not yield a Redirect. An URL is typically enclosed within the error message header; consider trying that specific URL.

See Also

3147074 - 'statusCode: 307, redirectLocation' error in Cloud Integration

Keywords

307 TEMPORARY REDIRECT, CPI, C4C , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem

Product

SAP Cloud for Customer core applications all versions