Symptom
When the Job Information record is updated with Event reason which has Employee status set to Active, Dormant, Inactive, etc other than "No Selection" through Job Information History below error is shown.
Error: The job information record has an employment status change that is not allowed.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Employee Central: Job Information
Reproducing the Issue
- Go to user's profile.
- Navigate to Job Information History.
- Insert new record > Select Event reason.
- Click Save.
- Error : The job information record has an employment status change that is not allowed is shown.
Cause
- This is an expected error that is shown as a validation from centralized services on Job Information to prevent the selection of Event reason which are causing to change the employee's status for data change action.
- This is to improve the data integrity.
Resolution
- Only events that don't change the employee status can be inserted or created in Job History. So, please select the Event reason that has Employee Status set to "No Selection" in Manage Org Pay Job Structures.
See Also
Keywords
Event reason, The job information record has an employment status change that is not allowed is shown, unable to select event reason, error shown on updating job information, centralized service, Job Information, 2H2023. , KBA , LOD-SF-EC-JOB-EVN , Events, Derivation & Employee Status , LOD-SF-EC , Employee Central , Problem