SAP Knowledge Base Article - Public

3401434 - Issues with Competitors Access Restrictions

Symptom

You are not able to restrict Competitors and Competitor Products based on Sales Organization & Employee

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Administrator Work Center
  2. Navigate to the Business Users Work Center View
  3. Select any Business User
  4. Edit Access Rights
  5. Go to Access Restrictions tab
  6. Here you can see the Restriction Rules for Competitor Work Center

Cause

The cause for this issue is you have selected other restricted rule instead of restriction rule -1 Sales Organization of Employee.

Resolution

For competitors and competitor products work center view we suggest you to create a business role & use 1 - Sales Organization of Employee restriction rule so that you can access based on the employee’s sales unit and the subordinate sales units.

For more details you can refer to blog

https://blogs.sap.com/2015/07/30/access-control-management-access-restrictions-explained-restriction-rules/

Keywords

Sales Organization of Employee, restriction rule, competitors, Access Restrictions  , KBA , SRD-CC-IAM , Identity & Access Management , LOD-CRM-ACC , Account , Problem

Product

SAP Cloud for Customer core applications all versions