SAP Knowledge Base Article - Public

3401497 - SAP Jam - Events are not reflecting the

Symptom

The dates of the events in JAM are showing incorrect due to the timezone difference between Brazil São Paulo Time and Mato Grosso time. 

Environment

SAP Jam Collaboration

Reproducing the Issue

  1. Go to SAP Jam;
  2. Create an event selecting 'São Paulo Time zone';
  3. Then, with an user using Mato Grosso Time zone check the event created;
  4. Due to the difference of 1 hour the event does not display the correct time.

Resolution

This is a known issue with a fix planned in R588, release date Dec 28th, 2023. 

Keywords

DWS-9159, problem with dates, event time zone, Mato Grosso, São Paulo time zone, Brazil time zone, events , KBA , LOD-SF-JAM-FED , Feed Issues , Known Error

Product

SAP Jam Collaboration all versions