SAP Knowledge Base Article - Public

3401706 - Default locale for new users added via Add New Employees are not matching default language set in provisioning but instead set as en_US

Symptom

Default locale for new users added via Add New Employees are not matching default language set in provisioning but instead is set as en_US.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

1.Maintain provisioning default language as Japanese or other languages except en_US.

2.Go to front end UI(Admin Center) and add a new user via Add New Employee

3.Go to data inspector and check this user's default locale is set to en_US. Or do Employee Export and check this user's default locale via exported file.

Cause

Engineering team is investigating this behavior.

Resolution

Engineering team confirmed issue fix will be applied 27-Nov-23 via patch PTCH-42579.

See Also

2395445 - Default Locale | How to control the user language in SuccessFactors

Keywords

KI2311, b2311, provisioning default language, default locale for new hires, add new hires, add new employee,  PTCH-42579, ECT-227494 , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , Known Error

Product

SAP SuccessFactors Employee Central all versions