SAP Knowledge Base Article - Public

3401726 - Duplicated records display in Manage Data page intermittently


Duplicated records display in Manage Data page occasionally.

However, after refreshed the Manage Data page, only one record displays.


SAP SuccessFactors HXM Suite

Reproducing the Issue

1.Go to Manage Data page search custom MDF data.

2.Further click drop-down list to check all the MDF data records, find there will be duplicate records appears in drop-down list occasionally.

3. However, if you refresh this page and repeat steps1 and 2, there is only one record again.


The system has implemented a mechanism based on index recalculation login to facilitate the display of pending records on Manage Data page.

According to this system logic, the records of the current page depend on the records of the previous page.

Consequently, if there is a delay in the response of the current page, it affects the data on the subsequent page, which will cause the display of duplicate record.


This is system limitation. Please scroll down slower to avoid the issue.


duplicate record, manage data, SF, successfactors, manage data page, MDF, custom MDF, metadata framework, drop-down list, duplicate drop down. , KBA , LOD-SF-MDF-MGD , Manage Data - Create, Update & Delete , Product Enhancement


SAP SuccessFactors HXM Suite all versions