SAP Knowledge Base Article - Public

3401747 - Cannot Reassign Approver Of The Expense Report Because The User Is Not Available On The List

Symptom

You try to reassign the approver of the task 'review expense report', but this user is not on the list to select.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management work center.
  2. Go to Business Task Management view.
  3. Select the task 'review expense report'.
  4. Click on assign item.

On the list, you do not see the user to whom you want to reassign the Task.

Cause

This user does not have unrestricted access to work center view: PRO_EXPENSESANDPURCHASES.

This unrestricted access needs to be configured.

Resolution

  1. Go to the Application and User Management work center.
  2. Go to the Business Users Views.
  3. Search for the user and click on edit > access right.
  4. Search for work center view PRO_EXPENSESANDPURCHASES and assign it to the user.
  5. On the access restriction tab, search for work center view PRO_EXPENSESANDPURCHASES and select unrestricted for read access and write access.

See Also

2838042 - Cannot forward a Task 'Approve Expense Report' because the user is not available on the list

Keywords

reassign the approver, review expense report, not available on the list , KBA , SRD-FIN-ERM , Travel and Expense Management , Problem

Product

SAP Business ByDesign all versions