SAP Knowledge Base Article - Public

3402028 - Error in Workflows in Status Error App

Symptom

The task name 'Release of Purchase Requisition Item' has status 'Error'. When checking the Work Item log, we can see the following error message: "Approval of purchase requisition failed. Contact admin. Message no. MMPUR_PR_WFL_COMMON008".

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to APP Workflows in Status Error
  2. Click on Release of Purchase Requisition Item
  3. Open Work Item log

Resolution

  1. Cancel the task via- Workflows in Status Error

    • Select- eg ‘Overall Release of Purchase Requisition’.
    • Click on ‘Display Instances’.
    • Select the work item corresponding to the PR.
    • Click on ‘Cancel Workflow’.
  2. Edit the PR (for eg Purchase Requisition Description or a field which retriggers the flexible workflow) and save. The PR will move into Awaiting Approval status.
  3. Approve the PR.

Keywords

workflow in error, approval, purchase requisition, S/4HC, S4_PC, MM-FIO-PUR-REL, Display Instances, MMPUR_PR_WFL_COMMON008, Error, Workflows in Status Error, BC-BMT-WFM , KBA , BC-BMT-WFM , Business Workflow , MM-FIO-PUR-REL , Fiori UI for Purchasing Approval , Problem

Product

SAP S/4HANA Cloud all versions