SAP Knowledge Base Article - Public

3402028 - Error in 'Workflows in Status Error 'App or Red mark on Approval details tab

Symptom

Error 'PO is not processed; check the logs in the app Workflows in Status Error'

Environment

SAP S/4HANA Cloud Public Edition 

Resolution

  1. Open App'Workflows in Status Error'
  2. Select- eg ‘Overall Release of Purchase Requisition’. or workflow for purchase order
  3. Click on ‘Display Instances’.
  4. Select and click on 'Display work item'
  5. Click on work item log
  6. Here in red color errors shall be displayed for example 'tax code is mandatory', if you see no logs for the document then follow steps in KBA 3561911 - Error:'Purchasing document <XXX> not yet released' or Purchase order status is' In approval' but approval status is 'Released' - SAP for Me 
  7. Once the error is fixed then follow the steps 1 to 3 and then click on 'Resume after error'
  8. If the issue persists, edit the document for example change the quantity to some value and save. (how to choose right field to make dummy change is given below)
  9. Then, change the quantity back to the original quantity and save.
  10. So that workflow is retriggered and will get approved fully.

Note:Choose any field that is check marked in SSCUI Manage Conditions to Restart Flexible Workflow.  or a field that triggers the restart maintained in Workflow Restart Badi ‘mmpur_po_workflow_restart’  

Keywords

workflow in error, approval, purchase requisition, S/4HC, S4_PC, MM-FIO-PUR-REL, Display Instances, MMPUR_PR_WFL_COMMON008, Error, Workflows in Status Error, BC-BMT-WFM , KBA , MM-FIO-PUR-REL , Fiori UI for Purchasing Approval , BC-BMT-WFM , Business Workflow , Problem

Product

SAP S/4HANA Cloud Public Edition all versions