SAP Knowledge Base Article - Public

3402117 - "Away on Global Assignment" record is not getting created with Centralized Services enabled - SAP SucessFactors Employee Central


When creating a new global assignment for an user the system is not creating the "away" records in job information after global assignment profile is created.


  • SAP SuccessFactors Employee Central
  • Global Assignment

Reproducing the Issue

  1. Go to Employee Profile
  2. Add Global Assignment
  3. Check Home assignment profile

Result: Away on global assignment record is not created.


Position follow-up activities is now triggered in Centralized Services for Global Assignment, which means that if there is any error during this process will prevent Global Assignment Records in Job information.

Reference guide:


In order to resolve the error is needed to resolve first the errors with Position Follow-up Activity, for this please follow:

  1. Go to Admin Alerts
  2. Filter for "Position Follow-Up Processes" (Make sure you have correct permissions under "Admin Alerts Object Permissions")
  3. Find the Errors related to target global assignment user.
  4. Check and correct data pointed by the Admin Alert in user data.
  5. After that go back to Admin Alerts
  6. Filter for Position Follow-Up Processes and Retrigger the task.


global, assignment, records, job information, job, away, cs. centralized services, status, admin alert,  , KBA , LOD-SF-EC-GA , Global Assignment , Product Enhancement


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