SAP Knowledge Base Article - Public

3402132 - Error: "No preview available" when trying to display billing document - S/4HANA Cloud


Billing instruction and invoices cannot be previewed as there is either no output line, or there is only an email output line. When checking the header, the country and the language is missing on the email output line, and the print line is missing.

To view the output lines, it needs to be manually captured.



Reproducing the Issue

  1. Create Sales Order in the app 'Plan Customer Projects'
  2. Go to app 'Mange Project Billing'
  3. Select Sales Order -> prepare billing
  4. Go to 'Preview' billing document
  5. Error: "No preview available" and "Form template name can't be initial." (APOC_OR_MESSAGES 111)


The error message pops up when the configuration settings are not correctly maintained.


Whether an output item can be generated or not, it depends on the three determination steps: output type, receiver, and channel. Check the following (especially for billing type CIC1):

  • Make sure the three determination steps are maintained correctly. See "How to maintain decision table correctly and avoid possible mistakes" for common mistakes.
  • Make sure the decision table is activated for each determination step. Select "Display Object Version" to see which version is active. If the recent one is inactive, you can activate it by selecting "Activate".
  • If the sender country is PT, only the form template SIPT_CI_SDBIL is allowed. If another form template is maintained in step "Form template", the output item won't be created.

Please check Setting Up Output Management (1LQ) -> 4.3.3  Output Parameter Determination for detailed setup guide.

See Also

SAP Fiori Apps Library - Plan Customer Projects

SAP Fiori Apps Library - Manage Project Billing

Setting Up Output Management (1LQ)

Guided Answers - Output Management in SAP S/4HANA Cloud


project, APOC_OR_MESSAGES 111, preview, output, print, billing, invoice , KBA , SD-BIL-GF-OC-2CL , Output Control Billing (Public Cloud) , Problem


SAP S/4HANA Cloud 2308