SAP Knowledge Base Article - Public

3402408 - Position Org Chart shows Application error- 2H 2023

Symptom

When User load position org chart system shows Application error

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  • Go To position org chart
  • System shows Application error

Cause

Error come due to Right to Return Composite Data Model for Position Management is Deleted in 2H2023 Release. If Any User Role has Righttoreturn object user for position permission than issue will arise

Resolution

To Resolve this issue Please follow below step.

  1. Please execute "View User Permission" 
  2. Identify Role which is granting user permission for Position Object.
  3. Go to Manage permission Role and check target criteria and make sure there is no RighttoReturn object has been selected under position object permission.
  4. If there is please remove the same and save permission Role. This will resolve issue. 
  5. Please note it will not have any impact as Right To Return Composite data model was depreciated long time ago.

If it does not resolve issue, please raise Case under LOD-SF-EC-POS-ORG.

Keywords

 fingerprint=8b5da44ff787ef5c02e660a0a3e30b9ce24a426e,Position Org Chart, Right To Return,KI2311, CS2H2023 ,INC6432708 , KBA , LOD-SF-EC-POS-ORG , Position Org Chart UI & Manage Positions , LOD-SF-EC , Employee Central , LOD-SF-EC-POS , Position Management , Known Error

Product

SAP SuccessFactors Employee Central 2311