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3402475 - Integration Center not recording executions/logs when integration triggered by ISC event

Symptom

You wish to find out why in a scenario where an Intelligent Services Center (ISC) event is triggering an Integration Center (IC) job, it does not add to the count of executions of that job in the past week (in other words, you have an IC job triggered by an ISC event, and when it runs, you do not see the count being added to IC's landing page, "Executions (Last 7 Days)"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Intelligent Services Center
SAP SuccessFactors Integration Center
SAP SuccessFactors Execution Manager

Keywords

PTCH-29099, ISC, IC, Intelligent Services Center, Intelligent Services Centre, Integration Center, Integration Centre, event, executions, executions (last 7 days), last 7 days, week, count , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT-INC-XM , Execution Manager Dashboard , LOD-SF-INT-INC-FWK , Integration Center UI Framework , Known Error

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