Symptom
Theme Manager preview section displaying homepage in debug English
Environment
SAP SuccessFactors HXM Suite
Reproducing the Issue
1. Login to instance
2. Go to settings > change language
3. Check current language for your user (example English UK)
4. Go to Manage Languages and disable current language
5. Log out and log in
6. Go to theme manager – the preview of the homepage cards display like debug English
7. The cards on the homepage itself are fine, defaults to system default language
Cause
- Users language was disabled
- By disabling a language currently assigned to users will have a lot of unexpected issues, we do not recommend disabling a language currently in use
Resolution
- Re-enable the language in question is known
- Assign another appropriate language which is currently enabled to any user with no locale/language set
Keywords
Theme Manager, Home Page cards, debug, card preview , KBA , LOD-SF-PLT-THM , Theme Manager Issues , Problem
Product
SAP SuccessFactors HXM Core 2311