SAP Knowledge Base Article - Public

3402486 - Theme Manager preview section displaying homepage in debug English

Symptom

Theme Manager preview section displaying homepage in debug English

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

1. Login to instance 
2. Go to settings > change language
3. Check current language for your user (example English UK)
4. Go to Manage Languages and disable current language
5. Log out and log in
6. Go to theme manager – the preview of the homepage cards display like debug English 
7. The cards on the homepage itself are fine, defaults to system default language


Cause

  • Users language was disabled
  • By disabling a language currently assigned to users will have a lot of unexpected issues, we do not recommend disabling a language currently in use

Resolution

  • Re-enable the language in question is known
  • Assign another appropriate language which is currently enabled to any user with no locale/language set

Keywords

Theme Manager, Home Page cards, debug, card preview , KBA , LOD-SF-PLT-THM , Theme Manager Issues , Problem

Product

SAP SuccessFactors HXM Core 2311