3402551 - Rehire action triggers multiple unrelated events in Intelligent Service Center - CSH22023

When rehire is done for an employee is expected to that "Employee Rehire" event is triggered in Intelligent Services Center if is configured, however others events related to "Manage Change", "Location Change" and other events that match the rules conditions are also getting triggered after 2H Release, previously only "Employee Rehire" was triggering after a rehire action.

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• SAP SuccessFactors Employee Central
• Hire/Rehire Wizard
• Intelligent Service Center

There was a bug from previous releases not using Centralized Services technology on Hire/Rehire screens. Now with Centralized Services is expected that all events that are configured in post save rules will be triggered if the conditions in the rules are satisfied.

In case that you do not want to trigger other events in hire/rehire action then is needed to add conditions in rule to exclude such events:

E.g.:

multiple, events, isc, intelligent service center, rehire, manage, change, location, job title, trigger, KI2311, INC6610151  , KBA , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , Product Enhancement

SAP SuccessFactors Employee Central 2311 ; SAP SuccessFactors HCM Suite all versions