SAP Knowledge Base Article - Public

3402638 - Error While Importing "Data file does not follow CSV specification. Contact system admin."

Symptom

Error while importing "Data file does not follow CSV specification. Contact system admin."

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to 'Data Workbench' WC.
  2. Select 'Import' View.
  3. Select 'Individual object'.
  4. Choose 'Insert' -> 'Standard'.
  5. And then click on 'Service Request Notes'.

Cause

This is because there is an invalid character in the manifest.csv file.

Resolution

Check for comma( ‚ ) or any other invalid character present in the fields Attachment Name and File path in manifest.csv file and then remove or replace it with an alphabet 

Upload the file again once the special characters are removed. Notice that there are various special characters like: "\", "/", ":", "*", ", "<", ">", "|", ".", """, "$","[", "]" that should be revisited.


In order to be assertive while correcting, collect the correct template and tested it further. 

After treating your original data, specially in relation to ": " records, no errors should be thrown any longer. Example of adjustment:

"From Smoke, Eddie test@test.com 
Sent Monday, June 10, 2023 10:50 PM
To SAP Support"

  • Please make this corrections before proceeding with further imports in order to avoid such erroneous scenarios.
  • Remember to always past data without data format in the template file.

Basically this work of removing special characters aims to exclude polluted format in your file.

 

See Also

3128338 - Error "Data File Does Not Follow CSV Specification. Contact System Admin.Null" When Importing Attachments

3169515 - Error : Data file does not follow CSV specification. Contact system admin, While uploading the Attachments in DWB. 

3153204 - Formatting Not Correct Of Generated CSV Errors File In Data Workbench

2725935 - Special Characters in Account Attachments Manifest

Keywords

Error; importing; CSV; specification; contact; system; admin; invalid; character; manifest.csv; template; treating; special. , KBA , LOD-CRM-INT-DWB , Data Workbench , Problem

Product

SAP Cloud for Customer core applications 2311