SAP Knowledge Base Article - Public

3402642 - You Like To Add the Contact Name as a Field to Our Visits in Outlook Groupware Settings

Symptom

You like to add the contact name - not just the contact ID - as a field to our Visits in outlook Groupware settings.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Groupware View-> Profiles
  2. Open any and check that under Add-in settings, there is not an option to add Contact name to Visits

Cause

Primary Contact Name is available for the customer, which is autocomplete.

Resolution

The customer may search a contact by Name or ID. Any other fields are not implemented as auto-complete from our side. 

Keywords

Contact; name; ID; field; visits; outlook; Groupware; settings. , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

Product

SAP Cloud for Customer core applications 2308