SAP Knowledge Base Article - Preview

3402740 - Resolving UI Issues in the Backoffice After a DB Restore - SAP Commerce Cloud

Symptom

After a database restore from another environment, the Backoffice user interface displays abnormalities as depicted below, notably, using the "Reset Everything" function in the Orchestrator does not fix the issue:

brokeui.png

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

backoffice, restore, db, commerce, ui, broken, cloud, ccv2 , KBA , CEC-SCC-CDM-BO-FRW , Framework , Problem

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