SAP Knowledge Base Article - Public

3403225 - Header, Footer and Candidate Portlet is not showing after logging in to Candidate Profile - Recruiting Management

Symptom

When a candidate logged in to the career site, the Header, Footer and Candidate Profile Portlets are not showing. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Log in to the RMK site. 
  2. Header and footer as well as the Candidate profile portlets is not showing. 
  3. Error 404 in Developer tools > Console is also showing related to .js files. 

Resolution

The engineering team is already investigating the issue. Click on star to bookmark this article in order to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KBA 2171560 - How to get notified about new or updated SAP Notes and/or KBAs - SAP for Me.

See Also

2692971 - SAP SuccessFactors Known Issues for the 2H 2023 Release

Keywords

Empty, not showing, header, footer, candidate profile, error , KBA , LOD-SF-RCM-POR , Career and Agency Portals , Problem

Product

SAP SuccessFactors Recruiting 2311