3403342 - Not possible to cancel purchase order item due to error: Cancellation not allowed. Check open delivery documents.

Although you have already canceled the inbound delivery item, it is still not possible for you to cancel purchase order item due to error: Cancellation not allowed. Check open delivery documents.

SAP Business ByDesign

1. Go to Purchase Requests and Orders work center
2. Go to Purchase Orders view
3. Filter the list 'All Documents'
4. Search and open the affected purchase order.
5. Navigate to affected item and click on 'Cancel item' button.
6. The error occurs.
    

We cannot cancel a separate line item in a released inbound delivery notification. Inbound delivery notification status will go to released once there is a warehouse request created. The only way for user to cancel the purchase order line item here is by reversing all the quantities delivered and cancelling the inbound delivery notification and then cancelling the purchase order line item. Once this is done you will have to create a new delivery notification and complete the process. From delivery end this is the behavior; no line item cancellation is possible, only whole document cancellation can be done.

You can either cancel the whole inbound delivery notification and then cancelling the purchase order line item, or manually finish the delivery and invoice for the affected line item so that system will no longer require additional deliveries or invoices for the item.

1347361 - Reversal of Inbound Delivery

3253872 - Error:"The action CANCEL is not possible. Refresh the screen and try again. If the problem persists, report an incident" While Cancelling Inbound Delivery Notification

Cancellation not allowed. Check open delivery documents, Purchase order item, 取消采购订单 , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To