Symptom
The on-premise system, which has been mapped in the "Access Control" of the SAP Cloud Connector (SCC), is shown as "Not Reachable".
The following entries are seen in the ljs_trace.log:
YYYY-MM-DD HH:MM:SS,000 +0000#ERROR#com.sap.core.connectivity.spi.processing.AbstractProtocolProcessor#tunnel-client-86-1#0xac546f25#Unable to open connection to backend system: <internal_hostname>
java.net.UnknownHostException: <internal_hostname>
at java.net.InetAddress.getAllByName0(InetAddress.java:1335)
at java.net.InetAddress.getAllByName(InetAddress.java:1247)
at java.net.InetAddress.getAllByName(InetAddress.java:1175)
at java.net.InetAddress.getByName(InetAddress.java:1125)
at io.netty.util.internal.SocketUtils$8.run(SocketUtils.java:156)
at io.netty.util.internal.SocketUtils$8.run(SocketUtils.java:153)
at java.security.AccessController.doPrivileged(Native Method)
at io.netty.util.internal.SocketUtils.addressByName(SocketUtils.java:153)
Or
YYYY-MM-DD HH:MM:SS,000 +00000#ERROR#com.sap.scc.rt#AccessControl connection checker# #Error when resolving local host <hostname> --> java.net.UnknownHostException: <hostname>: Name or service not known
Read more...
Environment
SAP Cloud Connector
Product
Keywords
hostname, java.net.UnknownHostException, access control, mapping, virtual, internal, Not reachable, on-premise, system, cloud, connector, availability, , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview