Symptom
Setting a story/page hierarchy node filter on the linked dimension hangs and times out. According to the users of the customer, this issue occurs since June and was working before that.
The story is based on a Live BW connection.
Environment
SAP Analytics Cloud 2023.21.8
Reproducing the Issue
- Access the story.
- Set story filter.
- The story will be loading forever.
Cause
The Development Team is currently investigating this issue.
Resolution
The Development Team is currently investigating this issue.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- 2728183 - SAP Analytics Cloud (SAC) releases and release information
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud.
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Analytics Cloud, SAC, sapanalyticscloud, kba, note, help, knowledge, filter, story, canvas, responsive, model, modeling, connection, tenant, version, input control, timeout, loading, change, changing , KBA , LOD-ANA-DES-COR , SAC Core story functionality - widgets, geo, design, etc , Bug Filed